The news Oculus will make Facebook accounts mandatory for all new VR headset users didn’t go down well even when it was announced back in August, and on Sunday Oculus confirmed the newly-released Quest 2 would require a Facebook login to function. Well, since the release of the Quest 2 on 13th October, that reaction has worsened, as several users have reported their headsets are currently unusable due to Facebook account merging problems.
The issues seem to mainly affect those who created a new Facebook account, then immediately merged it with their Oculus account… only to have Facebook issue a suspension. Facebook’s account creation process requires users to enter accurate personal information and photo ID, yet despite entering this information several Oculus Quest 2 owners found their accounts swiftly disabled.
“I wasn’t a fan of creating a Facebook account after deleting mine five years ago but for the sake of the Quest 2 decided to get back on,” thespieler11 posted on Reddit. “I entered all my real information and had my account immediately disabled. Now I have a $300 paperweight until someone from Facebook decides the fate of VR for me.”
Another Oculus Quest 2 customer called Steve told Eurogamer he had experienced similar issues.
“I created a brand new Facebook account (I’ve never used the site before and would never have created an account without being forced to for this device) and used all real information that was required,” Steve said. “Once I’d set up my Quest and played the demo intro app I decided to link my Oculus account to my Facebook account so I could see if any of my past purchases would be usable on my Quest.